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Search across NVRs, DVRs, cameras and the Puretech / Cortex apps — or browse by product below.
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NVR, XVR & Cameras
Access guides, manuals, wiring diagrams, and troubleshooting tools for all recording systems and camera devices in one place.
NVR, XVR & Camera Documentation
Complete support documentation covering setup, networking, camera integration, PTZ keyboards, motion analytics, and system error codes for all recorders and security cameras.
Viper DVR & NVR
Dedicated resources for Viper NVR, DVR/XVR, cameras, and intercom systems — including manuals, firmware downloads, and common fixes.
Apps & Mobile Access
Download mobile apps and view guides for remote monitoring and network setup.
Cortex App
Pair Cortex Go with your NVR or DVR via QR code to get live view, playback and alerts on your phone — available on iPhone and Android.
- Install the app from the App Store or Play Store.
- Open the app and tap "Add" on the welcome screen.
- Tap "Scan QR Code".
- On the NVR, right-click, log in, then right-click again and select P2P.
- Scan the QR code shown on the NVR with your phone.
- Enter the NVR's login details and give it a name to finish.
Puretech App
The official Puretech companion app for quick remote access — view live cameras, get push alerts and manage devices straight from your phone.
- Download and install Puretech from your app store.
- Open the app and create or sign in to your account.
- Tap the "+" icon on the top right to add a device.
- Select "Scan QR Code" and scan the code from your device menu.
- Enter your system credentials to authorize access.
- Save the device to view live streams and receive push notifications.
Knowledge Base FAQ
Common questions about finding guides, setting up remote access, and troubleshooting systems.